1. Introduction & Overview
Welcome to Zula Casino ("we," "our," or "us"). We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy details our procedures regarding the collection, handling, disclosure, and protection of information obtained whenever you navigate our website, utilize our progressive web app, or participate in our US promotional sweepstakes gameplay.
By accessing or utilizing Zula Casino, you confirm that you have read, understood, and consented to the data practices explained in this policy. If you do not agree with this policy, please refrain from accessing the site or creating an account.
2. Information We Collect
We collect information you supply directly to us as well as data gathered automatically when engaging with our platform:
- Account Information: Legal full name, email address, date of birth, residential address, mobile telephone number, and account credentials.
- Identity Verification & KYC Records: Government photo identification (driver's license, state ID, or passport), proof of address (utility bill or bank statement), and taxpayer ID number when required for Sweeps Coin prize redemptions.
- Financial & Transactional Records: Purchase timestamps, optional coin package amounts, redemption records, and masked payment tokens processed by certified third-party payment gateways.
- Device & Usage Data: IP address, browser type, operating system version, geolocation data, referral URLs, game session logs, and navigation interaction details.
3. How We Use Your Information
We utilize the collected information for lawful commercial and operational objectives, including:
- Administering user accounts and verifying compliance with age (18+ or 21+) and jurisdictional requirements.
- Distributing complimentary daily Gold Coins and promotional Sweeps Coins allocations.
- Validating and disbursing legitimate Sweeps Coin prize redemptions to eligible bank accounts.
- Preventing fraudulent behavior, unauthorized multiple accounts, and syndicate sweepstakes abuse.
- Complying with applicable federal and state legal mandates, including Anti-Money Laundering (AML) standards.
4. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal data to unaffiliated third parties for their direct marketing campaigns. We may share necessary information exclusively under the following strict circumstances:
- Service Providers: Identity verification vendors, payment processors, customer support platforms, and cloud hosting providers operating under binding confidentiality terms.
- Legal Obligations: Law enforcement, regulatory bodies, or judicial subpoenas where mandated by United States law.
- Corporate Transfers: In conjunction with any corporate merger, restructuring, acquisition, or asset transfer.
5. Data Security & Storage
We implement industry-standard administrative, physical, and technical safeguards, including 256-bit SSL encryption, restricted database access controls, and regular external vulnerability scans to defend personal data from unauthorized destruction, loss, disclosure, or alteration.
6. Your Rights & State Privacy Laws
Depending on your state of residency (such as California, Virginia, Colorado, Connecticut, or Utah), you may possess specific privacy privileges, including the right to request access to your personal data, request correction of errors, or request deletion of account information subject to statutory retention exceptions.
To exercise your consumer rights or submit an inquiry, please contact our Data Protection Officer at [email protected].